Please be patient while we process your request.

Welcome to Ivy Garden's FAQ page, your go-to resource for all your questions about our hotel and services. Whether you're curious about room amenities, dining options, spa treatments, or local attractions, you'll find answers to all your queries here. Explore our comprehensive FAQ section to ensure a seamless and enjoyable experience during your stay with us.

Reservations and Booking

Find all the information you need about making, modifying, and canceling reservations at Ivy Garden. Learn about our booking policies, accepted payment methods, and available discounts for extended...

Room Amenities

Explore the features and services available in our rooms, including in-room amenities, air conditioning, minibar options, and our 24/7 room service. Get details on our non-smoking rooms and more.

Check-In and Check-Out

Get information on our check-in and check-out times, policies for early check-in and late check-out, luggage storage services, and the identification required at check-in. Learn how to streamline y...

Hotel Facilities

Discover the facilities available at Ivy Garden, including our fitness center, swimming pool, dining options, and meeting or conference rooms. Learn about our accessible facilities designed for gue...

Location and Transportation

Learn how to reach Ivy Garden from various locations, our parking availability, nearby attractions, and landmarks. Find out if we offer shuttle services and how far we are from the city center.

Policies and Regulations

Understand our hotel policies, including our pet policy, any additional fees, guest safety and security measures, smoking regulations, and noise restrictions. Ensure a smooth and pleasant stay by k...

Dining and Restaurant

Get details on the dining options at Ivy Garden, including restaurant operating hours, room service availability, menu options catering to dietary preferences, and how to make a reservation. Learn ...

Spa and Wellness

Explore our spa and wellness offerings, including available treatments, reservation requirements, operating hours, wellness packages, and fitness center facilities. Discover how to relax and rejuve...