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Explore our spa and wellness offerings, including available treatments, reservation requirements, operating hours, wellness packages, and fitness center facilities. Discover how to relax and rejuvenate during your stay.

  • What services are offered at the spa?

    Our spa offers a variety of services including massages, facials, body treatments, and more.

  • Do I need to make a reservation for spa services?

    Yes, we recommend making a reservation in advance to ensure availability of your preferred services.

  • What are the spa's operating hours?

    The spa is open from 9:00 AM to 10:00 PM daily.

  • Are there any packages available for spa treatments?

    Yes, we offer several spa packages that combine multiple treatments for a comprehensive wellness experience.

  • Is there a dress code for the spa?

    Guests are encouraged to wear comfortable attire. Robes and slippers are provided during your visit.

  • Can I request a male or female therapist?

    Yes, you can specify your preference for a male or female therapist when making your reservation.

  • Are there any age restrictions for spa services?

    Spa services are available for guests aged 18 and older. However, select services may be available for younger guests with parental consent.

  • Is the spa accessible for guests with disabilities?

    Yes, our spa is equipped to accommodate guests with disabilities. Please inform us of any specific needs when booking.

  • What products are used in the spa treatments?

    We use high-quality, professional spa products for all our treatments. Specific product information can be provided upon request.

  • Do you offer couples treatments?

    Yes, we offer a variety of couples treatments in our private couples suites.

  • Are there any special promotions or discounts for spa services?

    We periodically offer special promotions and discounts. Please check our website or contact the spa for current offers.

  • Can I purchase gift certificates for the spa?

    Yes, gift certificates are available for purchase and make an excellent gift for any occasion.

  • Is there a cancellation policy for spa appointments?

    Yes, we require at least 24 hours notice for cancellations to avoid a cancellation fee.

  • Do you offer prenatal massages?

    Yes, we offer specialized prenatal massages designed to provide comfort and relaxation for expectant mothers.

  • Are walk-in appointments accepted at the spa?

    Walk-in appointments are subject to availability. We recommend booking in advance to secure your preferred time.

  • Do you offer wellness consultations?

    Yes, we offer wellness consultations to help you select the best treatments and services for your needs.

  • Can I use the spa facilities without booking a treatment?

    Spa facility usage is typically reserved for guests receiving treatments. However, day passes may be available. Please inquire at the spa.

  • Are there any group packages available for the spa?

    Yes, we offer group packages for special occasions such as bridal parties and corporate events.

  • Do you offer aromatherapy services?

    Yes, aromatherapy can be incorporated into many of our treatments to enhance relaxation and well-being.

  • Is gratuity included in the price of spa services?

    Gratuity is not included in the price of spa services. Tipping is at your discretion and appreciated for excellent service.

  • What should I bring to my spa appointment?

    You do not need to bring anything specific. Robes, slippers, and all necessary amenities will be provided.

  • Can I request a specific therapist for my treatment?

    Yes, you can request a specific therapist when booking your appointment, subject to availability.

  • Are there any treatments for children or teenagers?

    We offer select treatments designed for younger guests. Parental consent is required for guests under 18.

  • Can I choose the music or ambiance during my treatment?

    Yes, you can customize the ambiance to your preference. Please inform your therapist of your preferences.

  • What is the duration of most spa treatments?

    Treatment durations vary, but most treatments range from 60 to 90 minutes. Longer sessions are also available.

  • Do you offer hydrotherapy services?

    Yes, we offer a range of hydrotherapy services, including whirlpool baths and Vichy showers.

  • Are there any fitness classes available at the spa?

    Yes, we offer various fitness classes such as yoga and Pilates. Please check the schedule for class times.

  • Can I get a personalized wellness plan?

    Yes, our wellness experts can create a personalized plan tailored to your specific health and relaxation goals.

  • Do you have sauna and steam room facilities?

    Yes, our spa includes both sauna and steam room facilities for guests to enjoy.

  • Are there any seasonal or holiday-themed treatments available?

    Yes, we offer special seasonal and holiday-themed treatments. Please check with the spa for current offerings.